Package tracking that doesn’t tell your customers everything.
HideMyDrop rewrites the tracking steps that reveal where your parcels come from. Your customers follow their order on a page with your branding, in their language, with no customs or supplier mentions.
Join 20,000+ Highly Productive Teams
The principle
What your customers see, and what they don’t
HideMyDrop renames the sensitive events in the timeline. It never deletes anything: every carrier scan stays visible.
A complete timeline
25 events received, 25 events shown. A shortened timeline gets noticed; yours stays whole.
A masked number
The original number CNFR9010537237095HD becomes US0792B70B8073. Your customers only ever see the second one.
Your brand, not ours
The tracking page carries your logo, your colors and your customer’s language. HideMyDrop stays invisible by default.
The mechanics
Three views to see what changes
Tracking arrives raw from the carrier. HideMyDrop rewrites it before it reaches your customers, without changing its length.
The raw feed becomes a clean timeline
On one side, the carrier’s events with their origin mentions. On the other, the same timeline rewritten, event for event.
Two references for one parcel
The real reference stays in your dashboard. Your customers receive a neutral one, valid for the whole journey.
A tracking page in your image
Logo, colors, welcome text and your customer’s language. The page looks like your store, not a third-party tool.
Integrations
Plug into your existing tools
HideMyDrop fits into your current stack, on the marketing side and the support side.
Klaviyo
Omnisend
Gorgias
Webhooks
Shopify Flow
E-mail and SMS
Pricing
Prices in euros, a cap you set
A free plan to try, three plans to sell. No commitment, cancel anytime. Overage is €0.04 excl. VAT per order, and never beyond the cap you set.
Free
€0
no credit card, forever
50 orders per month
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Forever, no credit card
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Full origin masking
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HideMyDrop logo on the page
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Change plans whenever you want
Starter
€29
excl. VAT per month, no commitment
For your first sales
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500 orders included per month
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Tracking page in your colors
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E-mail notifications
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€0.04 excl. VAT overage, capped
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E-mail support within 72 h
Pro
€69
excl. VAT per month, no commitment
For established stores
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2,500 orders included per month
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E-mail and SMS notifications
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Custom rewrite rules
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PayPal and Stripe dispute shield
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E-mail support within 24 h
Enterprise
€349
excl. VAT per month, no commitment
For high volumes
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25,000 orders included per month
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Custom tracking domain
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99.9% contractual SLA
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Priority support
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€0.04 excl. VAT overage, capped