Tracking that keeps your secrets.
HideMyDrop rewrites the tracking steps that reveal where your parcels come from. Your customers follow their order on a page with your branding, in their language, with no customs or supplier mentions.
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The principle
What your customers see, and what they don’t
HideMyDrop renames the sensitive events in the timeline. It never deletes anything: every carrier scan stays visible.
A complete timeline
25 events received, 25 events shown. A shortened timeline gets noticed; yours stays whole.
A masked number
The original number CNFR9010537237095HD becomes US0792B70B8073. Your customers only ever see the second one.
Your brand, not ours
The tracking page carries your logo, your colors and your customer’s language. HideMyDrop stays invisible by default.
The mechanics
Three views to see what changes
Tracking arrives raw from the carrier. HideMyDrop rewrites it before it reaches your customers, without changing its length.
The raw feed becomes a clean timeline
On one side, the carrier’s events with their origin mentions. On the other, the same timeline rewritten, event for event.
Two references for one parcel
The real reference stays in your dashboard. Your customers receive a neutral one, valid for the whole journey.
A tracking page in your image
Logo, colors, welcome text and your customer’s language. The page looks like your store, not a third-party tool.
Integrations
Plug into your existing tools
HideMyDrop fits into your current stack, on the marketing side and the support side.
Klaviyo
Omnisend
Gorgias
Webhooks
Shopify Flow
E-mail and SMS
Pricing
The price follows your orders.
50 orders free every month, forever. Then pick your volume: 500, 2,500 or 25,000 orders per month. Busy months cost 4 cents per extra order, never beyond the cap you set.
Starter
€23
excl. VAT per month, billed €276 a year
Up to 500 orders per month
-
Your brand, your colors, your language
-
E-mail notifications
-
Support within 72 h
-
Overage 4 cents per order, capped
Pro
€55
excl. VAT per month, billed €660 a year
Up to 2,500 orders per month
-
Everything in Starter
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Custom rewrite rules
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PayPal and Stripe dispute shield
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Support within 24 h
Enterprise
€279
excl. VAT per month, billed €3,348 a year
Up to 25,000 orders per month
-
Everything in Pro
-
99.9% contractual SLA
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Priority support
-
Beyond 25,000: let’s talk
Starter
€29
excl. VAT per month, no commitment
Up to 500 orders per month
-
Your brand, your colors, your language
-
E-mail notifications
-
Support within 72 h
-
Overage 4 cents per order, capped
Pro
€69
excl. VAT per month, no commitment
Up to 2,500 orders per month
-
Everything in Starter
-
Custom rewrite rules
-
PayPal and Stripe dispute shield
-
Support within 24 h
Enterprise
€349
excl. VAT per month, no commitment
Up to 25,000 orders per month
-
Everything in Pro
-
99.9% contractual SLA
-
Priority support
-
Beyond 25,000: let’s talk